You can now use the Service Ticket service to manage attachments for a service ticket. The new capabilities are:
- Upload attachments for a specified service ticket. The allowed file types are
*.txt,*.png,*.jpg,*.mp4, and*.pdf. The total uploaded file size for a service ticket cannot exceed 1.6 MB. - Modify the file name of attachment.
- Delete an attachment.
- Retrieve the download link for the specified attachment. You should notice that the download link will expire after 1 minute.
- Delete all attachments for a service ticket.
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