Get customer assistance and stay informed in these ways:
YaaS Status page
Get information about the status of YaaS components including outages and planned downtimes on the YaaS Status page. If an issue is identified with a component, the YaaS Status page provides regular updates until the component is back online.
Hybris Experts
Benefit from the YaaS community by reading questions, experiences, and advice from our experts and other subscribers on Hybris Experts. Register for a YaaS account to interact with the community and post your own technical questions, discuss functionality, possible issues, and share new ideas. Use the YaaS-package_name tag to direct your question quickly to the topic owners.
YaaS feedback
Click the Feedback icon to give us input and make sure we continuously improve YaaS.
Confidential inquiries
Members of commercial organizations can click the Help icon to initiate confidential email communication with YaaS engineers.
If you find any information that is unclear or incorrect, please let us know so that we can improve the Dev Portal content.
Use our private help channel. Receive updates over email and contact our specialists directly.
If you need more information about this topic, visit hybris Experts to post your own question and interact with our community and experts.