###Loyalty member features
There are two ways to delete loyalty member accounts:
- Soft Delete: Soft delete is performed by default. Soft delete updates the status of a loyalty member to
CANCELLED. This feature is scheduled for deprecation. - Permanent Delete: Permanently delete loyalty member accounts by passing a header with the name
hard-deleteand the valuetrue.
###Cancel points
Cancel points accrued in any previous activity by creating a new CANCELLATION activity. The system cancels points according to the cancellation rules configured in the Builder.
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