Use the new Engagement Center UI Configuration mashup service to configure the Engagement Center user interface (UI).
With this service, you can manage:
- Tiles configuration
- The logo and the background image of the Engagement Center home page
- The UI layout of the Engagement Context in the Engagement Center, including action area views, business document types, header area views, and work area views
- Required scopes that enable the Agent Home to acquire an access token
- Modules configuration
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