Web Interaction Persistence Enricher

Overview

If the user grants consent, the Web Interaction Persistence Enricher tracks and captures the user's clickstream, and ports it to the graph database. All clicks stem from the Piwik flow, and all clicks flow into SAP Hybris Profile. The Web Interaction Persistence Enricher captures these interaction types:

WEBSITE_VISIT: Visits to the web site
WEBSITE_SEARCH: Searches on the web site
WEBSITE_DOWNLOAD: Downloads from the web site
WEBSITE_VIEW: Views at the web site, for example, viewing a video
WEBSITE_REGISTRATION: Registrations at the web site

This enricher also tracks the navigation path of the user as the user moves from one point to another on the web site.

Events

For more information about events, see the PubSub service documentation.

The topic owner client is: profile.profile-dispatcher.

If a user grants consent, any interaction the user performs on the web site triggers the Web Interaction Persistence Enricher.

Triggered by Schema	Payload example
`context/commerce/FrontendEntered`
`context/commerce/KeywordSearch`

Node or Relation	properties
`nodes/marketing/Interaction`	`resourceType`
`nodes/marketing/Interaction`	`type`
`nodes/marketing/Interaction`	`interest`
`nodes/marketing/Interaction`	`resourceId`
`nodes/marketing/Interaction`	`webPageUrl`
`nodes/marketing/Interaction`	`timestamp`
`nodes/marketing/CommunicationMedium`	`name`
`nodes/marketing/Country`	`name`
`nodes/marketing/Company`	`phone`
`nodes/marketing/Company`	`url`
`nodes/marketing/Company`	`fax`
`nodes/marketing/Company`	`country`
`nodes/marketing/Company`	`city`
`nodes/marketing/Company`	`name`
`nodes/marketing/ContactDetails`	`email`
`nodes/marketing/ContactDetails`	`firstName`
`nodes/marketing/ContactDetails`	`lastName`
`nodes/marketing/Interest`	`type`
`nodes/marketing/SearchTerm`	`searchTerm`
`nodes/marketing/Asset`	`url`
`nodes/marketing/Asset`	`count`
`nodes/marketing/SearchTerm`	`searchTerm`
`nodes/core/Identity`	`type`
`nodes/marketing/WebPage`	`url`
`relations/commerce/PiwikId/marketing/SearchTerm/marketing/ACCESSED`	`score`
`relations/commerce/PiwikId/marketing/WebPage/marketing/ACCESSED`	`score`
`relations/commerce/PiwikId/marketing/Asset/marketing/ACCESSED`	`score`
`relations/commerce/PiwikId/marketing/CommunicationMedium/marketing/USED`
`relations/marketing/SearchTerm/marketing/Interest/marketing/SHOWS`
`relations/marketing/WebPage/marketing/Interest/marketing/SHOWS`
`relations/marketing/Asset/marketing/Interest/marketing/SHOWS`
`relations/commerce/Session/marketing/Interaction/marketing/LAST`
`relations/marketing/Interaction/marketing/Interaction/marketing/NEXT`
`relations/marketing/Interaction/marketing/Asset/marketing/TO`
`relations/marketing/Interaction/marketing/WebPage/marketing/TO`
`relations/marketing/Interaction/marketing/SearchTerm/marketing/TO`
`relations/commerce/PiwikId/marketing/ContactDetails/marketing/HAS`	`timestamp`
`relations/commerce/PiwikId/marketing/ContactDetails/marketing/HAS`	`sessionId`
`relations/commerce/Session/marketing/Interaction/marketing/PERFORMED`
`relations/commerce/PiwikId/marketing/Company/marketing/EMPLOYER`
`relations/commerce/PiwikId/marketing/Country/marketing/LIVES`
`relations/commerce/PiwikId/marketing/Interest/marketing/HAS`	`score`

Metamodel

This interactive graphic displays the schemas that invoke this enricher and the schemas the enricher can affect in the graph, as defined in a current snapshot of the metamodel.

Scopes

Scopes are strings that represent permission to access specific resources and/or operations. For example, a scope string can represent permission to write data to a data repository.

You must provide a proper scope that allows users to perform certain operations. Grant the scopes in an access token from the OAuth2 service. For more information about the authorization and authentication used in SAP Hybris services, and also about the scopes in general, see:
- Authorization
- Scopes

Scopes

Use these scopes to view and write data to the Web Interaction Persistence Enricher.

hybris.profile_graph_view: Use this scope to view data in the graph.
hybris.profile_graph_manage: Use this scope to write in the graph.

Glossary

Term	Description
graph	The database that stores profile data as nodes, edges, and properties, and allows semantic queries.
piwik flow	Javascript code which is used to track user clickstream

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